On May 1, 2019, the investigative functions of the Provincial Advocate for Children and Youth were transferred to the Ontario Ombudsman. The Ombudsman will take on responsibility for investigations related to services to children and youth by children’s aid societies or a residential licensee and will address complaints using the office’s early resolution and investigation models. Children and Youth will be able to use the same telephone number to reach the Ombudsman that previously connected them to the Provincial Advocate for Children and Youth, 1-800-263-2841.